Your Member Benefits Website features include:

  • Access to online articles with helpful information
  • Ability to submit an online form asking a counselor to contact you
  • Topics covering working life, wellness, parenting, management, etc.

Your Customer Hub features include:

  • Automated headcount updates in UCMS
  • Invoicing reflective of the active populations under your account
  • Access reporting with case trends, disruptive issues, utilisation

Local Service Partners

Local Service Partners are independent EAPs with which WPO has established strategic relationships for the delivery of global EAP services in alignment with the WPO models, processes and quality standards.

Elevate

Extended clinical intervention designed to address the needs of participants with significant symptoms of, or a formal diagnosis of, depression or anxiety

Solution Features

Employees who are dealing with stress and anxiety at work often need more support than what is provided by a typical EAP benefit. Elevate provides solution-focused, face-to-face counseling to address and reduce work anxiety or depression.

Extended support for those dealing with depression at work

– Telephonic assessment into the Elevate benefit is provided by Workplace Options counselors

– Face-to-face meeting with a psychologist for an in-depth assessment and administration of a psychometric test

– Up to 20 face-to-face counseling sessions with a psychologist

– Ongoing case management to ensure the participant’s comfort and progress

Customized work anxiety help based on individual needs

– Elevate can support employees whose symptoms are recent or chronic

– With employee’s permission, Elevate can collaborate with medical professionals to design a complementary treatment plan

– Workplace Options case managers will assess participants’ cases every sixth session for progress or recalibration

 

Flexible options for participating employers

– High-level of customization and flexibility for employers

– Utilization reports, consistent with confidentiality standards, provided on a regular basis

– Organizational benefits may include increased employee wellbeing, greater productivity, reduced absenteeism, and improved retention rates, just to name a few

 

Managing Anxiety in the Workplace

Addressing anxiety and depression with your employees is vital. Not only can these health conditions lead to reduced productivity, absenteeism and presenteeism, but they can also lead to other issues, including substance abuse.

For these reasons, it’s essential to provide workers with the right resources and support so they can manage and overcome these health conditions. Doing so can create a more productive and healthier work environment for employees. Organizations that do not offer opportunities for work anxiety relief may experience lower profitability, reduced employee productivity and higher turnover.

Reach out to us to learn more about Elevate.

 

Wellbeing Case Studies

Case Study

Managing Trauma Triggers After Experiencing Assault  

A support worker who works at a residential care facility reached out for support. He explained that he had been off work since April after he had been violently assaulted onsite by one of the service users. Police were called to the scene and immediately…
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Case Study

Coping with a diagnosis

A student called the Student Assistance Program for in-the-moment support. She was diagnosed with attention deficit hyperactivity disorder (ADHD) and was under medication. She reported anxiety and shared that she had low motivation and self-doubt. She explained that she was suffering from the side effects…
Read More

Case Study

Elder Care

A participant reached out looking for resources for himself. He explained that he had a speech disorder following an accident and wants to work on building his confidence for work and socialising. The Elder Care Consultant was able to work with the participant to determine…
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Case Study

Wellbeing Ambassador Program

The Wellbeing Ambassador Program is part of an organization’s strategic direction to create a safe and psychologically healthy workplace. The program is a multi-pronged approach that includes three elements: wellbeing assessment, training of Managers, and training and support of Ambassadors. Workplace Options’ Wellbeing Ambassador Program…
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Case Study

A Comprehensive Needs Assessment

SITUATION A multinational corporation that was preparing to implement a global wellbeing program reached out to the Consulting Practice team to analyze member needs and community assets for its global workforce of 10,000 employees located across 80 work sites, including remote field locations. ACTION The…
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* The story above is based on a real-life situation, but details have been changed or omitted to protect the anonymity of the individual receiving support.

Case Study

A support worker who works at a residential care facility..

26 January 2023
  • Individual Effectiveness

A student called the Student Assistance Program for in-the-moment support…

18 January 2023
  • Practical Support

A participant reached out looking for resources for himself. He..

5 January 2023
  • Organizational Effectiveness

The Wellbeing Ambassador Program is part of an organization’s strategic..

1 December 2022
  • Organizational Effectiveness

SITUATION A multinational corporation that was preparing to implement a..

30 November 2022

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